Assistant Trigger
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Assistant
Announcer
Black Airpods Theme
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FAQ Assistant Trigger
General
How can I identify which generation of AirPods?
Does the app support 2nd gen Airpods?
What can free version do?
Why does the app ask permissiongs for location and notification access?
How do I pair and connect Airpods to my Android phone?
My Airpods sound loud all of sudden or very quiet, any idea?
How can I get refund?
How do I upgrade Airpods firmware?
Airpods Pro
Does the app support Airpods Pro?
Here is the list of functions for Airpods Pro
How can do set up airpods pro to switch among noise cancelling, transparent and off mode?
How can I enable "Spatial Audio" for my Airpods Pro?
Battery Level
It says the Airpods connected but I cannot see battery level, any idea?
I have a Chinese maker phone e.g. Xiaomi or Huawei. I cannot see battery level or ear detection is not stable. What is going on?
How do I opt out of battery optimization for the app?
List of phones don't support battery level
How do I get battery level of charging case?
Why are airpods battery level always at 100% and case battery level at 65%?
It seems that battery level jumps at 10%. Why is that?
How can I minimize the notification?
Periodically I see battery popup window even when airpods are inside the charger case. Any idea why?
After I installed the latest Samsung update the app stopped displaying battery level. Why is it happening?
Ear Detection
Why doesn't ear detection work?
After ear detection is enabled I experience music play and pause at random.
Triggering Assistant
Steps to troubleshoot triggering assistant
After "2nd double tap to trigger assistant" is turned on why sometimes 2 double taps don't triggle assistant?
Google Assistant doesn't get triggered when screen is off.
When I listen to podcast and a notification comes in the app prompts assistant. How do I fix it?
When I quickly play and pause music app like Spotify or Youtube I see Google assistant gets prompted. How do I minimize this?
Why does music start playing everytime airpods are connected?
Is it possible to set double tap to skip to next song?
I have a Samsung Galaxy phone. Double-tap doesn't trigger Google Assistant. Can you help?
Purchase
How do I get PRO version?
I got an error saying Google Play store workflow cannot be initialized?
If I pay for the PRO do I have to pay again if I reinstall the app? Can I use PRO if I log in to another device?
I paid for PRO version but the app is still free version, why?
I tried to purchase Pro version and money got deducted from my account multiple times. Why does the app still unlocked?
Why did I get charged twice?
Assistant Trigger