Assistant Trigger
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Announcer
Black Airpods Theme
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FAQ Assistant Trigger
General
How can I identify which generation of AirPods?
Does the app support 2nd gen AirPods?
What can free version do?
Why does the app ask permissiongs for location and notification access?
How do I pair and connect AirPods to my Android phone?
My AirPods sound loud all of sudden or very quiet, any idea?
How can I get refund?
How do I upgrade AirPods firmware?
How do I change Language?
AirPods Pro
Does the app support AirPods Pro?
Here is the list of functions for AirPods Pro and AirPods 3
How can do set up AirPods Pro to switch among noise cancelling, transparent and off mode?
How can I enable "Spatial Audio" for my AirPods Pro?
Battery Level
It says the AirPods connected but I cannot see battery level, any idea?
I have a Chinese maker phone e.g. Xiaomi or Huawei. I cannot see battery level or ear detection is not stable. What is going on?
How do I opt out of battery optimization for the app?
List of phones don't support battery level
How do I get battery level of charging case?
How do I check if my AirPods are authentic or fakes?
Why are AirPods battery level always at 100% and case battery level at 65%?
It seems that battery level jumps at 10%. Why is that?
How can I minimize the notification?
Periodically I see battery popup window even when AirPods are inside the charger case. Any idea why?
After I installed the latest Samsung update the app stopped displaying battery level. Why is it happening?
Ear Detection
Why doesn't ear detection work?
After ear detection is enabled I experience music play and pause at random.
Ear detection for AirPods Pro 2 doesn't work sometimes.
Triggering Assistant
Steps to troubleshoot triggering assistant
After "2 single squeeze to trigger assistant" is turned on why sometimes 2 single squeeze don't triggle assistant?
Google Assistant doesn't get triggered when screen is off.
When I listen to podcast and a notification comes in the app prompts assistant. How do I fix it?
When I quickly play and pause music app like Spotify or Youtube I see Google assistant gets prompted. How do I minimize this?
Why does music start playing everytime AirPods are connected?
Is it possible to set double tap for AirPods gen 2 to skip to next song?
I have a Samsung Galaxy phone. Single squeeze doesn't trigger Google Assistant. Can you help?
Purchase
How do I get PRO version?
I got an error saying Google Play store workflow cannot be initialized?
If I pay for the PRO do I have to pay again if I reinstall the app? Can I use PRO if I log in to another device?
I paid for PRO version but the app is still free version, why?
I tried to purchase Pro version and money got deducted from my account multiple times. Why does the app still unlocked?
Why did I get charged twice?
Assistant Trigger